FAQ

About Our Products

I saw a ring on your site, and I love it! Is it possible to try it on?

We want our customers to feel comfortable with their purchases, so we work hard to ensure that every aspect of our business makes shopping with us rewarding and personal.

We can always schedule a meeting where you can try out the jewelry. Feel free to contact us via email or call.

If you are not from Los Angeles are, We offer free shipping on all orders, with no minimum purchase. We offer a money-back guarantee. If you're not satisfied with your order, you have 14 days to return your item and receive a full refund. Please refer to our return policy for more information.

Can You Send Me Additional Images of the Rings?

Sure. We offer photos and videos of all of our products, so you can get an accurate sense of what it looks like. We can send you additional images if you are interested in seeing our rings from different angle, or different lighting or if would like to see multiple rings together. Please feel free to email us or call/text or whatsapp at +12136757766

 

I Like a Piece of Jewelry on Your Site, But Would You Make a Small Change For Me?

The high jewelry collection is a ready-to-wear jewelry features a range of different styles and designs. Only sizing can be changed on our pieces, but custom design services are available by contacting us either via email, call or text.

Can You Help Me Design a Custom Piece of Jewelry?

If you’re searching for a custom jewelry piece, we offer a wide range of services and products that can help you achieve your personal creative vision. Our passion is creating an individualized experience for each client, with beautiful end results no matter what their vision may be. We specialize in full custom design, and can create the jewelry piece you desire. If you don’t see it here, just ask!

Can you engrave my ring?

 

Yes, we'd be happy to personalize your ring. Inscriptions can be added to your ring for a personal touch. If you would like to add an inscription, please reach out to us and we will gladly help you.

 

 

Are Your Gemstones Treated?

Our gemstones are sourced from around the world and have not been chemically treated to alter their natural beauty. Some of them are heat-treated for color, clarity, and overall appearance. Heat treatment is an accepted industry standard that cannot be visually distinguished from sapphire mined without treatment. No radiation, chemicals, or health risks are involved in this process. We source our gems exactly like we source our partners: ethically and with transparency.

 

Are There Other Gemstone Options Beyond What is Shown on Your Site?

We are constantly adding new inventory to our site and we may have additional inventory available beyond what is listed on our website. If you don't see exactly what you want, please feel free to contact us via email or phone and we will be happy to help you find the perfect piece for your space.