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Our simple return process makes it a breeze!
Try that new item risk-free!
We offer 14 days money back guarantee.
- Please email us to get Return Authorization within 14 days of receipt of an item.You will receive email instructions to initiate returns.
- Send your returns according to the instructions sent and with a copy of the original invoice.
- We highly recommend your shipping label be addressed to "HGJ" only for added security against theft.
- Buyer is responsible for return shipping cost.
- Return shipment must be made with fully insured registered mail of the full value of the invoice.

Hassle-Free Returns!
For Internation Returns:
- Please email us to get a Return Authorization within 14 days of receipt of an item.
- You will receive email instructions to initiate returns.
- Send your returns according to the instructions sent and with a copy of the original invoice.
- Buyer is responsible for return shipping cost. Return shipment must be made with fully insured registered mail of the full value of the invoice.
- We will deduct any charges for inbound custom duty and taxes (as applicable, if any) from the payment.

Your satisfaction is our commitment!
Jewelry & Gemstones
Returns On Jewelry:
- All tags should be attached to the product.
- Any tampering with the tag would result in non-return.
Returns On Gemstones:
- Once we received the gemstones, we will have to get the gemstones tested. You may incur the GIA recertification cost i.e. $250. This way we can make sure that we get our genuine goods back.